Frequently Asked Questions

UX, or user experience, is how easy or difficult it is for someone to use your website. It covers things like how your content is organized, how clear your wording is, how simple your paths are, and whether people can complete tasks without getting stuck. Good UX helps people find what they need, understand what they’re looking at, and move through your site with confidence.

Yes. If you don’t have a website yet, we can help you create one from the ground up. We handle the early planning, organize your content, design the layout, and make sure everything is accessible and easy to use. When the design is ready, we provide developer‑ready files so your site can be built smoothly. Set up a discovery call to discuss further.

Both. We can redesign your full website or focus on specific pages, flows, or problem areas. Many clients start with a targeted improvement before moving into a larger overhaul.

Absolutely. We can diagnose issues, improve clarity, strengthen accessibility, and support your team through implementation. Many clients come to us specifically to fix problems on their current site.

Yes. We conduct WCAG 2.2 AA accessibility audits that identify barriers, outline fixes, and help your team understand what needs to change to make your website more inclusive.

We’ve got you covered. We can handle implementation directly or work alongside our trusted developer partners to ensure your website updates, accessibility fixes, and UX improvements are successfully coded and deployed.

Yes. We offer ongoing UX and accessibility support through monthly partnerships that help your website evolve and stay compliant as your business grows. To learn more check out Small business monthly growth retainer or Mid-size business accessibility & UX partnership

At this time we only work with businesses in the United States.

Yes, we love working with non-profits. Please contact us and we can discuss further.

That's completely normal. Our discovery call is designed to help you figure out exactly what you need.

Our small business engagements start at $850, and mid-size business engagements start at $2,000. We'll provide a detailed quote after our discovery call.

Timelines range from one week to eight weeks depending on the project. Smaller website improvements move quickly, while deeper UX or accessibility work takes more time.